Love the look of this bag. The picture does not do it justice. Even my 15 year old Son loves the look (Wow that's cool, it looks really old but it's new) and wants one for school.
The shoulder straps do not have much padding but that is OK for the quick day trips I use the bag for. A pocket inside for a laptop would be nice.
I purchased the pack to carry my 'stuff' around (laptop, files, items that I need). There are plenty of compartments to store things and construction appears to be sound. The compartments have the strap holding the top down (a little annoying, but looks old school and cool to me), so I do not mind the extra work. Wears well on the shoulders and back and does what I need it to do to be an 'urban backpack'.