Overall I the entertainment stand is good quality and pretty easy to put together. One of holes did not match up so we were unable to fully secure the top, but it was only one bolt so did not bother sending back. The color was slightly different than I had expected. I was expected more on the brown spectrum, but the color is really more of a cream color.
I found this product to be inferior. The first unit we received was damaged. The replacement unit was also damaged. The third replacement part was incomplete. I called Bean each time and received excellent help. However the product had multiple problems: missing pieces, damaged parts, parts that did not fit, paint finish damaged by finger prints, chips on the center shelf. I recommended that Bean discontinue carrying this product-clearly not up to Bean standards.
Response from L.L.BeanBy L.L.Bean Product Team, December 23, 2010
Thank you for your feedback. Please accept our apologies for the inconvenience and all the trouble you had with this console. We've noticed similar comments from other customers, and we'd like you to know that we're looking into these issues.
If you haven't already done so, please give us a call so we can help arrange an exchange or refund. We want you to be happy with every purchase from L.L.Bean, and you can always depend on our 100% satisfaction guarantee. Please know that our commitment to quality is as strong as ever, and that we appreciate you taking the time to share your comments – positive or negative. Thanks again, and we're sorry for the trouble.
Overall rating
4/ 5
Knitwit8
fromMassachusetts
Gender:Female
How often do you shop at L.L.Bean?Frequently
Great purchase!
PostedJune 2, 2010
Goes great in our summer house! 50 inch flat screen fits well on top. Good amount of space for components. We searched high and low for the right console. This fits the bill and was a good value!
Lovely to look at and easy to assemble. Only took an hour. All screw holes matched up well. Only drawback, the doors don't shut tightly - we are going to have to put on our own magnet closures or velcro so they don't swing open.
