I needed a new travel alarm and saw this in the catalog. I have had this clock for several weeks now and it is keeping perfect time so far. It also folds up easily and compactly. It's a replica nostalgia-type item, which appealed to me, as I used to have Big Ben and/or Baby Ben alarm clocks growing up. They are hard to find today, so this was a welcome purchase.
nice compact size. durable case. alarm setting a bit tedious to get just the time you want (sometimes a minute or two late). would be nice if face would illuminate at night/when dark. overall satisfied. :)
I love the look of this clock, but hate the fact that I cannot tell what time it is in the dark. It would have been such a simple thing to have illuminating paint on the hands and maybe the numbers too. Sadly, I have to buy another clock that I can see at night.
Response from L.L.BeanBy L.L.Bean Product Team, May 10, 2010
Thank you for sharing your comments on this item. Though we're glad that you like the look of your clock, we are sorry to hear that you're having trouble reading it at night. We’ve noticed that other customers have posted similar comments about the luminescence of the clock’s hands, so we’d like to clarify this feature. After the hands “charge” in natural daylight, they will glow in the dark for up to two hours.
We apologize for the inconvenience. If you'd like to exchange your clock for another item or arrange for a complete refund, please give us a call anytime. Thanks again for taking the time to send your feedback.
