I have diabetic nueropathy in my feet. As a disabled senior, I saved to purchase a pair in Nov. The sheepskin around the top where the seam is does not cover the stitching thus resulting in extreme rubbing on my toes to the point of soreness, redness & pain! The same soreness extended to the back of slipper because it is too high & rubs my heels. I've bought this style before & didn't have these issues. Alas, I threw out receipt because I didn't anticipate these problems. Also being disabled, I could not return item because I don't drive etc. I love Beans' products but am terribly disappointed.
Response from L.L.BeanBy L.L.Bean Customer Satisfaction Team, May 6, 2016
We're so sorry for the experience you had with our Wicked Good Moccasins. We have a 100% Satisfaction Guarantee, and one of our customer service representatives will contact you to offer assistance with a return. Thank you again for your feedback and for being an L.L.Bean customer.
Overall rating
5/ 5
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dollbaby
fromIllinois
How often do you shop at L.L.Bean?Frequently
My kinda Moccasins!
PostedApril 27, 2016
Wicked Good is right! Best made Moccasins I have ever slipped my tired ole feet in.
The first pair was bought for my husband. Picky man about his comfort. He said he loved them so Momma was going to have to try these herself. So very glad I did.
Soft, durable even for these wide feet of mine. Can't express how nice they really are except they now have a customer for LIFE!
The colors are true to pictures. I have owned and bought as presents, so have had most of the colors. All the people who have received them as gifts are VERY pleased with them also.
Thanks to LLBean and their spectacular buy & return policy, you always know you'll get what you want with NO hassle!
Just received my second pair of these slippers. The first finally developed a hole in the sole after years and years of wear (seriously, perhaps 20 years or more). They were 8M and the new pair is also 8M. I usually wear 8 1/2W size shoe, but these fit just fine. The old pair had gotten too loose with the fur matting down. The new pair (currently on my feet) fit like a comfy glove. I felt sad throwing out my old pair but couldn't think of a way to recycle the material. I did save the ties to hold a shower brush. Slippers just do not get better than these, especially in cold weather climates.
