Overall, the fiber and texture of these shirts is fine. The neck openings however are gaping. The mock should fit up to the neck and not flop out widely. It is as if they were designed for very, very fat necks.
I've been buying these for 15-20 years, and these mock-turtleneck shirts wear fine, for at least a year or so, holding their form, especially around the neck. This year, after only one washing, the collar is already loose, which is quite disappointing! I wish I could return it.
Response from L.L.BeanBy L.L.Bean Product Team, December 22, 2011
Thank you for taking the time to share your comments. We're sorry that you were disappointed with this mock-turtleneck. We'd like you to know that quality remains a top priority at L.L.Bean. We back this with our 100% satisfaction guarantee, in keeping with the tradition started by our founder in 1912. Please give us a call and we'll be happy to help you make an exchange or arrange for a complete refund, even if the item has already been washed. Thank you again for posting your comments.
