I wear an 8.5 or 9 in shoes, I ordered size 9 and the slippers are big. Not a good fit. I don't have the time to hassle with returns, so am wearing them. They are warm. The photo made the slipper look more supportive like a shoe, however they are definitely a slipper, the sole is thick but the body of the slipper is very soft and not supportive.
After reading the other reviews I ordered the clogs and was a little afraid that I would be unhappy with the clog style. I have had them for about a 2 weeks and love them! They are warm and so comfortable. I put them on when I come home from work and wear them around the house constantly. Only wish I could wear them to work.