I love this clock. It looks great next to my bed. I like the idea of waking up to the light. One problem ... I don't understand how to set the alarm. There's only one hand, how do you indicate AM or PM? All the directions say is "set the alarm with the alarm set dial." Please help.
Response from L.L.BeanBy L.L.Bean Product Team, July 8, 2011
It's great to know that you're happy with this clock, and we're sorry you had trouble with the alarm setting. As you note, there is no way to specify a.m. or p.m. when you set the alarm. This means that each time you use the alarm, you'll need to turn the switch off to prevent it from sounding again 12 hours later.
If this doesn't work for you and you'd like to return the clock, just give us a call. You can depend on our 100% satisfaction guarantee with every item you buy at L.L.Bean.
Thanks for taking the time to post your comments, and again, we regret the inconvenience.
Overall rating
5/ 5
Manasota
fromSarasota, FL
Gender:Female
Quiet elegance
PostedMay 11, 2011
Simple elegant styling is at home with either classic or contemporary decor. We love the option of a flashing light instead of an alarm for those mornings when more noise is jarring.
Clock is very stylish, and seems to keep correct time, but the alarm bell does not work. I received my order 2 weeks ago, and could not get alarm bell to sound. Company sent a replacement and the alarm bell does not work on that one either. The blinking light works, but cannot get bell to sound. So, nice clock, but hardly an "alarm clock." Can't be bothered to package up another clock and travel 20 miles to UPS pickup, so I'm keeping the second clock, but not very happy with this.
Response from L.L.BeanBy L.L.Bean Product Team, May 18, 2011
Thank you for sharing your comments. We're sorry for the trouble you've had with this clock. We'd like to suggest that you check the switch on the back of your clock. It can be set for light only, alarm only or light followed by alarm. If you find that the switch is faulty, please give us a call so we can help arrange an exchange or a complete refund.
We want you to be happy with every item from L.L.Bean. When this is not the case, you can depend on our 100% satisfaction guarantee and the fact that we'll do our best to make your return as easy as possible. Thanks again for your post, and please accept our regrets for the inconvenience.
Overall rating
5/ 5
Josmi
fromLimerick
Gender:Female
How often do you shop at L.L.Bean?Occasionally
When did you purchase this item?Within 1 Month
moom beam clock
PostedMay 5, 2011
ProsDurable, Great Value, Performing as Expected
I gave my husband gray moon beam clock, he loves it......since I still have old yellow ones, too. Smile
