Response from L.L.BeanBy L.L.Bean Product Team, February 28, 2011
Thank you for sending your feedback. We're sorry to hear about the trouble you've had with the Moon Beam clock, and we hope you are pleased with this one. We'd like you to know the Moon Beam must run on electrical power for about 15 minutes before you first set the alarm or bell. We're sorry this wasn't clear.
If you decide to return your clock, please know that we are ready to send the Big Ben model or simply provide a complete refund. You can always rely on our 100% satisfaction guarantee when anything you purchase from L.L.Bean does not meet your expectations.
Again, we'd like to thank you for your patience and your comments, and please accept our apologies for the inconvenience.
Overall rating
3/ 5
Mess
fromHershey, PA
Gender:Female
How often do you shop at L.L.Bean?Occasionally
When did you purchase this item?Within 1 Month
Nice clock
PostedJanuary 26, 2011
ProsDurable
Really nice and a little retro. I like the alarm light as well along with the ringing. I like the low moonlight for night but would have also like a brighter light as well as a choice. I would recommend this clock.
I finally ordered this clock after wanting one for years. It's solid and larger than I expected. I love the flashing light alarm, which wakes me up without disturbing my husband. The alarm sound is another matter -- more of a buzzer. Probably very effective!
This clock is very nice looking. Very easy to read in the dark. Bought for daughter in grade school. She is having troubles getting the alarm set to a specific time. Otherwise, she's really enjoying it.
