I am very pleased with the medium tote bag that I purchased for my mom's birthday. She loves the sunshine yellow zip top and I had it monogramed "MOM" on the front. The monogramming was done prefectly. Well done LLBean.
You will not regret buying one of these! I have a custom medium zip-top bag with outer pocket. I use it every day as either a work/ laptop bag or a diaper bag (depending on whether I'm at work or watching the kids!) It's a super tough bag that can take a beating, yet it is very attractive and looks great. Some of the reviewers complain about the lack of inner pockets. I get around this by adding my own small zippered bags for organization!
Just bought my third tote, (small, medium & large). They are incredibly durable and useful. Note that the bright green color...fern i think...doesn't match the monogramming thread so either request a different color or don't monogram.