I got this bag to haul around my laptop computer. It fills the bill and looks good in the process. The first bag came monogrammed with the wrong initials, but the replacement arrived within 2 days of contacting LL Bean about the mistake. This is the first error Bean has made in the 20 years I've been shopping with the company, a pretty good record if you ask me. Great customer service and a good product.
Big, convenient, and looks to be durable. Could be improved with (a) a somewhat more comfortable strap (its a rather thin piece of canvas, digs in when you've got a lot of stuff in the bag); (b) a handle. But otherwise I really like it: seems well made, enough pockets but not too many, and generally easy to carry around.
Love this bag, can carry my not so portable laptop (bulky and heavy) and documents. I haven't used the side pockets and don't think I will. I like the materials too, and flap feels securely down even if I never use the closure.
