I just assembled this chair tonight and have been sitting reading in it happily. It's a very handsome, comfortable, supportive, and functional chair that lifts my spirits. It wasn't hard to put together, and there were no missing or broken parts as a couple of recent reviews have complained, so perhaps the problems have been eliminated?
I ordered this chair several weeks ago and it arrived with the left side askew. Very shoddy construction. I called LL Bean and they sent me a replacement left side.
This side was worse than the first! The pieces were barely connected and falling apart.
It's hard to believe that someone who cared anything about quality actually put this in a box for shipment to a customer.
This is a far cry from the LL Bean I used to know. Maybe I should have paid attention to some of the recent reviews on this chair.
As always, LL Bean customer service was exceptional. But, first the chair arrived without a back, then the mfg. sent the back but without any hinges. So we still have a chair that still doesn't have a usable back. Pending....
Love my chair, but I recline it a lot and the screwss have pulled out on the hinges for the reclining back. This caused the hinges to bend. I need to replace the hinges but can't find them anywhere. Can anyone help?