I ordered these pillowcases because they were recommended by the Sweethome. But when I received them I was extremely disappointed. The material is much rougher than I expected considering the price and the reviews. The cheap old pillowcases I'm trying to replace feel much nicer than these new ones do. I wish I had returned them, but I made the mistake of thinking they'd feel better after I washed them. (Spoilers: they didn't.) Now they're destined to gather dust in the closet until I eventually throw them out. Strongly disrecommended.
Response from L.L.BeanBy L.L.Bean Customer Satisfaction Team, April 5, 2016
We are so sorry you are disappointed with the fabric for our Pima Cotton Percale Pillowcases. We do offer a wide variety of fabrics to meet a range of needs. One of our Customer Satisfaction representatives will reach out to you so that we can help you with a return or select another product under our 100% Satisfaction Guarantee.
Last year I was disappointed with the cotton percale used, but all seems to be straightened out. Last week I ordered 4 of the regular size cases, cream color, I've used them and washed them and I'm really very happy with them. They felt wonderful to sleep on, washed and dried perfectly -- also the fabric feels heavier, which is also a big plus. I'm completely happy with these cotton percale linens once again. Am ordering the cream color sheets now that I know they will be up to Beans usual high standards. Well done, LLBEAN.
I bought the Mid-Blue pillowcases to go along with the whale print percale sheets since we needed some extra. Looking at the thumbnail, it was the perfect navy color to complement the whales. When I received the sheets, I was really disappointed. The Mid-Blue sheets I received are actually a little darker than the "Lake" color. No where near the navy blue indicated in the thumbnail or preview. These are going back...
Response from L.L.BeanBy L.L.Bean Customer Satisfaction Team, March 17, 2016
We're so sorry you were disappointed with the color of our Pima Cotton Percale Pillowcases. Thank you for taking the time to return your item under our 100% Satisfaction Guarantee.
Overall rating
4/ 5
Scirocco
fromMills River, NC
Like the sheets, but some colors are not accurate
PostedFebruary 13, 2016
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I like the sheets and pillow cases and they haven't pilled after a month, but just be aware some of the colors are way off. The white and cream are fine, but the "mid blue" is MUCH lighter (slightly darker than the Lake). The picture thumbnail showing ALL of the sheet colors/prints stacked up is much closer to the real colors, so use that to make your choices. Photo attached shows what I got as "Mid Blue".
